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staff-- so helpful and friendly. the view was great -- 8th floor so not very high but there are no buildings right next to the hotel that would block the view; location great for bars, restaurants, window shopping. We walked to Lincoln Park and the Chicago History Museum, past a Frank Lloyd Wright house (actually called the Charnley-Persky House Museum) and Astor St. historical district. The river walk is a bit of a hike but worth it because the hotel neighborhood (near north side/gold coast) was so walkable, a bit more mellow but still definitely in the city. Also, more restaurants are open beyond business hours (i.e. weekends) near the Viceroy compared with the Riverwalk area. Lou Malnati's right next door, a few markets within a block or two. Bed was very soft which I prefer. Never heard our neighbors -- very quiet.
Elizabeth
février 2025
The hotel’s location is excellent—just a short walk to the lake and the Magnificent Mile, surrounded by great restaurants and shops. A pancake spot around the corner and Lou Malnati’s pizza right next door are major perks, especially if you're traveling with always-hungry teenagers. The rooms are spacious, thoughtfully designed, and very comfortable. The overall interior design reflects great taste, creating a stylish and welcoming atmosphere. The staff are exceptionally friendly and helpful, adding to the pleasant experience. The mini-bar is also well-stocked, which was a nice touch. It’s a great place to stay if your budget allows. Highly recommended!
Aikaterini
juin 2025
First and foremost, In an industry where customer service usually leaves a lot to be desiresd, Mister Camerons attention to detail and professionalism is to be commended. All guests were greeted by name. And at vatious times, greeted respectfully in their native language. For that alone we'll not soon forget his kindness.
Dngerousbeauty
mai 2025
Viceroy Chicago offers an exceptional blend of modern luxury and classic elegance. From the moment I arrived, the attention to detail and warm service stood out. The room was not only beautifully designed with a contemporary aesthetic but also spacious and immaculately clean. The bed was incredibly comfortable, ensuring restful sleep each night. I especially appreciated the upscale amenities and thoughtful touches throughout the space. The location is fantastic—situated in a vibrant neighborhood with easy access to top restaurants, shopping, and attractions. Whether you're visiting for business or leisure, Viceroy Chicago delivers a refined and memorable stay. Highly recommended.
Bilal
juin 2025
My partner and I booked the viceroy for it's art deco history and the fact that the modern redesign retained the inspiration from the art deco era. We found the hotel to be beautiful, full of kind cheerful staff. We liked the candy in the lobby and the environmentally friendly options. Our room was comfortable and quiet and the bathroom was beautiful. We ate in the restaurant downstairs and had an excellent breakfast again with very nice staff. An absolutely stunning hotel.
Daisy
mars 2025
This is a great hotel. The location was perfect - right in the heart of the "Gold Coast" in a lively area with great proximity to shopping and dining. The staff was fantastic. The hotel was beautifully, and interestingly (but not conventionally), decorated. The rooms were very large and very well equipped. The restaurant (ground floor) and bar (rooftop) were beautiful and the food was very good, but not great. Really great bicycles were available for free from the front desk and I strongly recommend this as a great way to see Chicago. I travel a lot and used to be a professional hotel investor. I am a tough grader but I will definitely be coming back to this hotel and will happily recommend it to friends.
Roger
juillet 2024
The hotel is really well-kept. Public spaces were clean and comfortable. It has a nice rooftop bar area. The room was quaint, well-ventilated, and nicely designed.
Malene
avril 2023
Excellent location, and everything was tastfull designed. The views were very nice.The staff was very pleasant and professional. Very nice bathroom. The candy and coffee station in the lobby was a nice touch. Appreciated the welcome bottle of processco and truffles to celebrate birthday.
Rodson
août 2024
clean, eclectic boutique hotel in the heart of the Gold Coast…
Ralph
juillet 2024
Stunning art-deco architecture with floor to ceiling windows and jaw-dropping views.Huge bathroom with soaking tub and large stand alone shower. Every staff member we encountered from Antonio and his crew at the valet station to the lobby staff was fantastic.A special thanks to Kat Weber who patiently answered all my questions and helped me pick the perfect room for our 40th wedding anniversary. She nailed it. The Viceroy is our favorite hotel - ever.
Dan
septembre 2022
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