staff-- so helpful and friendly. the view was great -- 8th floor so not very high but there are no buildings right next to the hotel that would block the view; location great for bars, restaurants, window shopping. We walked to Lincoln Park and the Chicago History Museum, past a Frank Lloyd Wright house (actually called the Charnley-Persky House Museum) and Astor St. historical district. The river walk is a bit of a hike but worth it because the hotel neighborhood (near north side/gold coast) was so walkable, a bit more mellow but still definitely in the city. Also, more restaurants are open beyond business hours (i.e. weekends) near the Viceroy compared with the Riverwalk area. Lou Malnati's right next door, a few markets within a block or two. Bed was very soft which I prefer. Never heard our neighbors -- very quiet.
Elizabeth
February 2025
The hotel is really well-kept. Public spaces were clean and comfortable. It has a nice rooftop bar area. The room was quaint, well-ventilated, and nicely designed.
Malene
April 2023
Stunning art-deco architecture with floor to ceiling windows and jaw-dropping views.Huge bathroom with soaking tub and large stand alone shower. Every staff member we encountered from Antonio and his crew at the valet station to the lobby staff was fantastic.A special thanks to Kat Weber who patiently answered all my questions and helped me pick the perfect room for our 40th wedding anniversary. She nailed it. The Viceroy is our favorite hotel - ever.
Dan
September 2022
My partner and I booked the viceroy for it's art deco history and the fact that the modern redesign retained the inspiration from the art deco era. We found the hotel to be beautiful, full of kind cheerful staff. We liked the candy in the lobby and the environmentally friendly options. Our room was comfortable and quiet and the bathroom was beautiful. We ate in the restaurant downstairs and had an excellent breakfast again with very nice staff. An absolutely stunning hotel.
Daisy
March 2025
This is a great hotel. The location was perfect - right in the heart of the "Gold Coast" in a lively area with great proximity to shopping and dining. The staff was fantastic. The hotel was beautifully, and interestingly (but not conventionally), decorated. The rooms were very large and very well equipped. The restaurant (ground floor) and bar (rooftop) were beautiful and the food was very good, but not great. Really great bicycles were available for free from the front desk and I strongly recommend this as a great way to see Chicago. I travel a lot and used to be a professional hotel investor. I am a tough grader but I will definitely be coming back to this hotel and will happily recommend it to friends.
Roger
July 2024
Excellent location, and everything was tastfull designed. The views were very nice.The staff was very pleasant and professional. Very nice bathroom. The candy and coffee station in the lobby was a nice touch. Appreciated the welcome bottle of processco and truffles to celebrate birthday.
Rodson
August 2024
clean, eclectic boutique hotel in the heart of the Gold Coast…
Ralph
July 2024
Perfect location to reach the Times square and and 20 min walk from Central Park. Very nice entrance hall and the primary 5* is for the pool on the roof. The rooftopbar food and drink was superb also!
Dohos
August 2024
rooftop bar was great. restaurant next door was great. staff, cleanliness, and hospitality were excellent. location was absolutely perfect. all of our restaurants we planned to eat at were so close, we walked to all but one and could've walked to the 3rd.
Mason
December 2024
The service and the people were absolutely amazing , I can say say without a doubt that was the best customer service we have ever received !!!!!!! But I would like to point out 3 people that just blew my mind and they went above and beyond unfortunate I don’t remember their names . I was a beautiful african American lady at the service desk and two Hispanic gentlemen , one that helped us with the suitcases and the other with our vehicle . I am German and American service has always been a bit superficial to me but these three people were so sincere in their service and friendliness it was just absolutely amazing . Please extend my deepest gratitude and thank u for being a part in our vacation .
Marina
April 2024
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